FAQ

The Basics
How do the city guides work?

There's a whole page for that! Click here to see how the city guides work.

Who are the guides for?

The guides are designed for families with older kids ages 8–12 who want to lead the way. They're flexible enough for younger kids (with a little extra help) and even teens who love a good pigeon pun!

What if we have more than one child?

The guides are perfect for siblings! Since each one is split into three distinct missions, kids can take turns leading the way or collaborate to choose the path together.

Need extra copies of the activity sheets? No problem! You can download and print as many as you need from the Secret Vault.

What is the Secret Vault and how do I access it?

Unlock the Secret Vault! Every guide comes with a password to access a special website featuring an updated snack map, secret side quests, and downloadable PDFs of all the activity sheets. (You'll also find some extra goodies from Rye and the DoSS.) You can find the URL and password on the final pages of your guide.

Who is Rye?

Rye is an urban pigeon, the founder of the Department of Snacks & Secrets (DoSS), and your guide and snack scout. He's a bird-of-all-trades!

What is the DoSS?

DoSS stands for the Department of Snacks & Secrets! It's the playful "agency" founded by Rye to turn city exploration into a snack-fueled, curiosity-driven, kid-led adventure. (Important: The DoSS is very suspicious of squirrels!)

What are Routes of Resistance?

Routes of Resistance will be available soon for each city we feature! They are digital guides that highlight Indigenous and civil rights history and local organizations working for change.

These will be available for $10. We will donate 100% of that cost to a local mutual aid fund or community organization.

Pricing & Accessibility
How do you make your guides accessible?

We want our guides to be accessible to every curious kid! That's why we have an Accessible Pricing Option for all our digital guides.

If the listed price doesn't work for your family right now, simply use the coupon code COMMUNITY at checkout to pay $12. No questions asked, and no judgement.

We also have plans to get our physical guides into local libraries in each city we feature, so everyone can join the mission!

Does the coupon code work for all Curiosity Route products?

No. This option is only available for our digital guides. Physical guides, print packs, and other products are sold at a fixed price to cover the costs of printing, materials, shipping, and the creation of new guides.

Product Details
What do I get with the digital guide?

You will get a high-quality, interactive PDF that includes all 12 snapshots, maps, codes, and lots of hands-on activities! You'll also have access to a Secret Vault website with an updated snack map, secret side quests, and lots of surprises. It's the full adventure, ready to download instantly.

What do I get with a physical guide?

The physical guide is the printed, physical book version of the digital guide. You will get a beautifully printed softcover book that contains everything the digital guide has, but instead of clickable links, the physical books have QR codes you can scan with a phone or tablet. The physical books are gorgeously printed by Fireball Press.

What do I get with a print pack?

Print packs are the deluxe upgrade for families who want the full Curiosity Route experience! They include the softcover guide plus a bundle of exclusive, hands-on items:

  • 8"x10" City Map Art Print
  • 8”x10” Curious Artifact Art Print
  • DIY Zine Kit (3 copies for folding practice!)
  • Doodled Debrief Coloring Page
  • Exclusive Vinyl Stickers (5th Pathway & diecut Rye)
  • Mystery "Suspicious Evidence" Sticker
  • Curious City Bingo Card & Bagel Sticker Sheet
  • Official DoSS Mini Field Notebook (We will choose the color!)
Do I need to print the entire digital guide?

Not at all! The digital guides are designed to be used on a device, with clickable links to maps and websites. The softcover books include QR codes you can scan. You're welcome to print as much or as little as you'd like, however we do recommend printing the activity pages if you plan to use those.

Support & Contact
What is your refund policy?

Due to the nature of digital downloads and custom-printed items, all guides and print packs are final sale. Other unused and unopened products can be returned within 30 days of delivery. Please check our full Refund Policy for details on how to start a return.

Who can I contact if I have a technical issue?

Please fill in the form on the Contact page or send us an email at hello@thecuriosityroute.com. We will get back to you as soon as we can!

When will I receive my digital guide?

Once your payment is processed, you'll get an email with a download link. You can start your adventure right away!

When do you ship physical products?

We are a small team, so we ship all physical orders once a week on Fridays. You'll receive an email with your tracking number as soon as your package is on its way.

Note: Orders placed on Thursdays and Fridays will ship the following week.

Thanks for supporting our small business!

Can I send Rye a message?

Rye is currently on a mission exploring cities and conducting very important snack research. But you can leave him a message! Fill out the contact form or email us at hello@thecuriosityroute.com with your message, snack recs, or suspicious squirrel sightings. We'll make sure he gets it.